Terms of Service
Last updated: January 1, 2024
1. Agreement to Terms
Welcome to CalcPro. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or purchase our products.
2. Products and Pricing
Product Descriptions
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content are error-free. If a product you receive differs materially from its description, you may return it under our return policy.
Pricing
All prices are displayed in USD unless otherwise noted. Prices are subject to change without notice. We reserve the right to correct any errors in pricing, even after an order has been placed.
Taxes and shipping costs are calculated at checkout and may vary based on your location.
3. Orders and Payment
Order Acceptance
Your order constitutes an offer to purchase products. We reserve the right to accept or decline any order at our discretion. Order confirmation emails are acknowledgment of receipt, not acceptance of your order.
Payment Methods
We accept the following payment methods:
- Visa, Mastercard, American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Payment is processed securely through our payment providers. We do not store your full credit card information on our servers.
4. Shipping
Shipping Methods
We offer the following shipping options:
- Standard Shipping: 5-7 business days (free on orders over $50)
- Express Shipping: 2-3 business days ($9.99)
- Overnight Shipping: 1 business day ($19.99)
International Shipping
We ship to over 50 countries worldwide. International shipping times vary by location and typically range from 7-21 business days. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Risk of Loss
Risk of loss and title for items purchased pass to you upon delivery to the carrier.
5. Returns and Refunds
30-Day Return Policy
We offer a 30-day return policy on all products. To be eligible for a return:
- Items must be unused and in original packaging
- Items must include all accessories and documentation
- Return request must be initiated within 30 days of delivery
Refund Process
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to your original payment method.
Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong item, defective product, etc.).
6. Warranty
All CalcPro calculators come with a 2-year limited warranty that covers:
- Manufacturing defects
- Hardware malfunctions under normal use
- Display failures
- Button/key failures
The warranty does not cover:
- Damage from misuse, abuse, or accidents
- Water damage
- Unauthorized modifications or repairs
- Normal wear and tear
- Battery replacement (batteries are consumable)
7. Intellectual Property
All content on this website, including text, images, logos, and software, is the property of CalcPro or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, CalcPro shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services.
Our total liability for any claims arising from your purchase shall not exceed the amount you paid for the product in question.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Santa Clara County, California.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.
11. Contact Information
For questions about these Terms, please contact us:
CalcPro Inc.
Attn: Legal Department
123 Innovation Drive
San Jose, CA 95134
Email: legal@calcpro.com
Phone: 1-800-CALCPRO