Privacy Policy

1. Introduction

CalcPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our online store.

By using our website, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please do not use our website.

2. Information We Collect

Personal Information

When you place an order or register on our site, we may collect:

• Name and contact information (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website or search terms
• Cookie and tracking data

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and shopping cart
• Understand how you use our website
• Provide personalized content and advertisements
• Analyze website traffic and performance

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Sharing and Disclosure

We may share your information with:

• Service providers: Payment processors, shipping carriers, and email service providers
• Analytics partners: To help us understand website usage
• Legal authorities: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

• Right to access: Request a copy of your personal data
• Right to rectification: Correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restriction: Limit how we use your data
• Right to portability: Receive your data in a portable format
• Right to object: Object to processing of your data

To exercise these rights, please contact us at privacy@calcpro.com.

7. Data Security

We implement industry-standard security measures to protect your information, including SSL encryption, secure payment processing, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order records are typically retained for 7 years for tax and legal purposes.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.